Embedded Files
Please contact us at support@doubledaggerstudio.com
For press-related inquiries, email us at press@doubledaggerstudio.com
Bug-related Issues?
Bug-related Issues?
Here's a list of commonly asked questions.
Not on the list?
You can report them to the #bug-reports channel on our discord!
Send us a support email with details (platform, issue, and if possible, save/log files)
FAQ (Mobile)
FAQ (Mobile)
Q: When does it launch?
October 12, 2026.
Q: What can I play it on?
iPhone, iPad, and thousands of Android phones and tablets.
Q: Where is it available?
Everywhere on October 12, except China, which is coming at a later date.
Q: Which languages are supported?
English, Spanish (Spain), Japanese, Portuguese (Brazil), French, German, Korean, Simplified Chinese, Traditional Chinese, Italian, Polish, Russian and Turkish.
Q: Is it free to try?
Yes! Partway through for free, then unlock the rest with a one-time purchase.
Q: Any ads or extra purchases?
Nope. No ads and no paid DLC.
Q: I own it on PC or console. Is mobile free?
Mobile is a separate purchase.
Q: Does one purchase work on both iPhone and Android?
No, the App Store and Google Play versions are purchased separately.
Q: Can I get a refund?
Refunds are handled by Apple and Google through the App Store or Google Play.
Q: Is Little Kitty, Big City on Mobile the same as the PC and console version?
You get nearly all of the original adventure with controls rebuilt for mobile, plus an exclusive AR mode you'll only find on mobile.
Q: Can I transfer my PC or console save?
Sorry, saves can't be transferred.
Q: Can I use a controller?
Not at this time.
Q: Do I need an internet connection to play Little Kitty, Big City on Mobile?
Only to download the game and buy the full version. After that, you can play offline!
Q: Google Play says my device isn't compatible. Why?
Sorry! Some Android devices don't meet Google Play's requirements, so the game isn't available on them.
FAQ (PC/Console)
FAQ (PC/Console)
Q: How do I share feedback about this game?
We love hearing from players! If you’d like to share your thoughts or suggestions, please reach out to us at support@doubledaggerstudio.com. All feedback is reviewed by our team and helps us make the game better for everyone.
Q: I'm stuck in an unplayable area. What should I do?
If Kitty ends up outside the playable area or gets stuck:
Open the Main Menu
Go to Options
Select “Unstick Me”
This will teleport Kitty back to a safe, valid location on the map.
Q: I've fallen out of the world / I'm stuck underground! How do I get out?
If Kitty ends up outside the playable area or gets stuck:
Open the Main Menu
Go to Options
Select “Unstick Me”
This will teleport Kitty back to a safe, valid location on the map.
Q: Tanuki is missing after I tried to give her feathers! How do I find Tanuki?
Fix Status: Resolved on all platforms.
If you still see this issue, let us know.
Q: I cannot pull bins or objects.
Fix Status: Fixed on Steam, Xbox and Switch.
We're still investigating edge cases. If you're on Steam, please send us your Save and Log files so we can learn more.
Save files:
C:\Users\[your_account_name]\AppData\LocalLow\Double Dagger Studio\Little Kitty, Big CityFiles to send: SaveFile_[save_slot_number].es3 and Player.log.
Q: My achievements aren't unlocking (Sticky Business, Fruit Fall, Caped Crusader etc.)
Sticky Business: Resolved on all platforms. If not, please email support.
Fruit Fall: Resolved on all platforms. If not, please email support.
If you still see this issue, let us know.
Q: I lost the dog's balls or a rubber duck!
This should now be fixed on all platforms.
To make the items in the world respawn
Save the current game you are playing
Quit to Main Menu
Load the save you just created.
Q: My save file is corrupted or won't load!
Corrupted save files can occur due to crashes, sudden exits, or power outages.
Fix Status: A permanent solution is in progress.
Workaround (Steam Players)
Close the game
Navigate to:
C:\Users\[your_account_name]\AppData\LocalLow\Double Dagger Studio\Little Kitty, Big City
Delete all files in this folder.Restart the game (you will need to start a new save).
Q: How do I view my Camera Mode photos?
In Little Kitty, Big City, your in-game photographs are saved using your platform’s built-in screenshot or capture system. You can view them by following the instructions for your platform below:
Still having trouble?
Please reach out to our support team with details (platform, issue, and if possible, save/log files) Every report helps us make Kitty's city adventures smoother!
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